NEW BOOKING POLICY

Waitlist Function
Waiting list will be opened once the class is fully booked and will close 60 minutes before the session.

Cancellation rule
Normal Booking: Cancellations must be made no later than 2 hours before the class.
Waitlist Booking: If a waitlist spot turns into a booking, cancellation must be made at a minimum of 5 minutes before the class starts.

Strikes & Penalties
Booking privileges will be suspended for a period of 7 days for incurring 3 or more strikes within 30 consecutive days. Strikes are applied after no-shows & late cancellations.
Wait list Function

Step 1:
Desired Class is Full

Step 2:
Click ‘Register on waitlist’

Step 3:
Register for a position on the wait list

Step 4:
Make note of Wait List Position or remove position on the waitlist

Step 5:
Wait for Confirmation Notification
Get a better grip on your fitness with the New Fitness First App
Plan your next workout
Be ahead of the game. With our class schedule at your fingertips, you can search for your favorite classes by time, location, and instructor. Save it directly in your own mobile calendar.
Make your visits to the club count
Check in to our clubs enough times in a period of time to unlock achievements and virtual badges. The more you check in to the gym, the more badges you earn and can show off .
Challenge your fitness
Compete in challenges in your club and your country, and find new inspiration to go after your fitness goals among the ranked competition.
Want to explore other clubs?
Enjoy the flexibility to try new Group Fitness classes in our network of clubs.
Logging in for the first time?
Here's How It Works
-
Members
-
Non-Members

Step 1:
Tap on the "Register" button

Step 2:
Select "I have a membership" button

Step 3:
Key in your membership email and create
your desired password

Step 1:
Tap on the "Register" button

Step 2:
Select "I am not a member" button

Step 3:
Log in using your Email or your
Facebook account. Fill in the
necessary information and
register
HOW TO BOOK OR SAVE A CLASS

Step 1:
You can book a class from the
home screen, choose by club or
instructor, or tap on the classes
tile to filter your preferred
classes

Step 2:
Select your preferred class and
tap Book Class button.

Step 3:
To track the classes that you’ve
booked in, tap on the Bookings
icon.